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Testimonials | Reviews

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Testimonials

Testimonials

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22/02/2022

Stéphane is really professional and patient even though the whole process was taking so long due to the overwhelming from Immigration office. All the documents and instructions were given clearly and in details. He went with me on every steps when arriving at Luxembourg from start to finish. I really appreciate his help. Highly recommend LuxRelo for any expat relocating to come to Luxembourg

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Nguyen

22/02/2022

The team was friendly, helpful and informative and provided excellent support to me in relocating to Luxembourg.

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Genevieve

21/02/2022

I did select a lot of flats on the website by myself...helping a lot I guess the LuxRelo search. I did just 3 visits in the end...The flat selected was not having significant alternatives available at the moment of the choice. LuxRelo support and planning always qualified, expert and prompt. No big deal faced in the procedure. Quite satisfying outcome.

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Cristiano

08/11/2021

Thank you David Soum

David Soum was very helpful and supportive accompanying us during the search for a new home procedure. Thank you David!

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Sebastian

03/11/2021

Minka's support has been stellar

Minka's support has been stellar. We have been relocating already many time and used a number of other agency. This time the experience has been simply amazing.

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Matteo

02/11/2021

Good Service

Good service, highly recommended

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Athul

01/07/2021

Fantastic experience

Fantastic experience, couldn’t ask for more. Getting an apartment in Luxembourg is quite different and nontrivial relative to the United States. Without the guidance of my Luxrelo agent, the entire process would have been unrealistically stressful and chaotic, but having someone point out everything that needs to be done and by when is priceless.

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Mark

28/06/2021

Lux Residency....

The experience was long and not transparent, in part due to the lux government during COVID. Other than that the team was helpful and responsive organizing documents and appointments needed to facilitate the residency.

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Erica

15/06/2021

Very good experience overall ....

Very good experience overall. We got all the support we needed. Not only were they helpful and flexible but also friendly and understanding throughout the way.

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Andre

03/05/2021

Smoothly negotiating the Luxembourg rental market...

Luxrelo were hired by my company to assist with a rental home search in Luxembourg. David Soum was assigned my case and thanks to his expertise and attention to detail, the experience of finding an apartment was only a little stressful, and instead, kind of exciting. He helped with navigating the market and led a fantastic search and an intense viewing day, despite the difficulties of finding places that accept a pet. He clarified the rental procedure and payments, he negotiated the language barriers, the contracts associated with the apartment, and made a complex procedure very smooth. I am in my new flat since one day now and sincerely thank him for his help!

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Kate

26/04/2021

Great professionals, quick & effective, with a nice human touch.

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Fabio

26/04/2021

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I loved working with Minka. She was awesome! Very professional, very efficient!

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Silas

26/04/2021

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I had good experience during relocating Luxembourg. Minka was so supportive and nice to me, especially regarding to house finding. But some of the info I got was just superficial. f.g: phone operators, house insurance (just regular info, not so helpful) you need to enrich those parts.

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Ozer

23/04/2021

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Great professionals, quick & effective, with a nice human touch.

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Fabio

22/04/2021

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They went over and beyond to help me relocate successfully and comfortably. The agent I was assigned had my best interest in mind at all times, she's very knowledgeable and approachable. I have absolutely 0 complaints about LuxRelo and would recommend enlisting their help to anyone looking to move to Luxembourg.

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Gabriele

09/04/2021

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Mr. Compain is very competent and very strategic in the application process. His agency is trustworthy

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Cecilia

09/04/2021

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Very friendly, proactive, quick, great service. very happy with my relocation experience & recommend to all.

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GK

13/12/2020

I loved the services provided by…

I loved the services provided by LuxRelo. I was assisted every step of the way for my relocation to Luxembourg.

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Valentine

13/12/2020

Excellent Support

Stéphane made our move to Luxembourg straight forward in exceptionally difficult circumstances. We really appreciate their help in finding our housing and support in registration, utilities etc. We would recommend their services to anyone looking to move.

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Becky

Relocating from London

30/11/2020

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Support was good, appropriate, on time and complete

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Guillaume

30/11/2020

Excellent partner

Very good service, everything went in a very smooth and easy way. Very proactive attitude that anticipated most of my needs. You feel always guided and "protected" during the different tasks of the relocation process. Excellent work!

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Nicola

30/11/2020

Quality and Kindness

Very nice attitude
Very efficient results

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Guainai

22/11/2020

Working with LuxRelo has been a pleasure and would highly recommend using their services.

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Sanjay

18/11/2020

Professional & Reliable Company

The company has been very supportive and goal-oriented
Good job done

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Alessandro

16/09/2020

Fantastic Service

Fantastic work done by the LuxRelo team and specifically by Minka during my relocation process. Close follow-up and prompt services/help. They definitely went beyond what I expected and this is not my first relocation. Great work and thanks again!

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Alessandro

03/09/2020

Fantastic service and made the move smoother than we could have imagined! Minka and the team were very attentive from the start, helping us define our needs and set the precise requirements for our house search, then regularly updating as new properties arrived on the market and setting up viewings. The whole move went perfectly and all of the tedious administration involved in moving country was handled through the team speedily and with their full support. Great knowledge of the market, the changes from London to Luxembourg and a super friendly, informative and proactive approach. Highly recommended.

 

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A client moving from the UK

24/08/2020

Sandrine was very attentive to our family needs when looking for house and school. Also she made very easy for us the completion of all bureaucratic procedure and her support was extremely precious to us. We thank her very much. 

A client moving from the UK

13/08/2020

Thank you so much for all your help all along the way and now!! It's such a pleasure working with you!

A client moving from the US

06/08/2020

Relocating in the midst of the covid-19 sanitary crisis seemed almost an undertaking close to be impossible. But the expertise, perseverance and customer orientation of the people at LuxRelo made in happen. 

Always there to go the extra mile when needed and close to their customer to know which little special trick to play. 

All went smooth in the end. Many thanks and good luck for many more relocations to come. 

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A client moving from Switzerland

27/07/2020

Hello Sandrine, I really appreciate your passion and your interest, I think this is what makes you great. 

A client moving from Germany

29/06/2020

Very Competent

 

Very competent, kind, professional and always patient with who needs to be relocated soon.

 Useful.

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Isabella 

Relocating from Italy

20/06/2020

Very Professional

 

Very professional, helped me with moving in a very efficient way. Sandrine timely responded to all my questions and supported me throughout the whole moving process. I would highly recommend LuxRelo.

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Isabella 

Relocating from London

17/06/2020

Best support!

 

Me and I'm husband felt fully support during the relocation period. Minka was our main contact and she was very flexible with appointments also in the after work time and very supportive in helping us to take decisions. She was also very prepared on all local information and she gave use very useful tips. Also Sandrine was precious and always there for us. the situation due to the Pandemic required more effort and despite this we always had a strong support.

Cecilia

Relocating to Luxembourg

06/03/2020

LuxRelo helped us find our dream apartment.

 

At the beginning we thought it we would get something "average" but the place they found for us is from the future.

Guillermo 

Relocating from Santo Domingo

12/02/2020

Very good welcome in Luxembourg with LuxRelo

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I had a very positive experience with LuxRelo. The person following my arrival was very supportive from the very beginning and planned in advance and with precision my search for a flat. She followed my brief, was very proactive and helped me and my boyfriend a lot, even when entering in contact with my landlord. I am satisfied about this experience and I would suggest this agency to other people coming to Luxembourg.

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Monica

Relocating from Italy to Luxembourg

17/01/2020

Great job LuxRelo!

 

Stéphane found me the most wonderful apartment within one week. He continues to support me securing my residency, getting car parking and all the other matters entailed in relocating. His English is perfect and he is a joy to work with.

Andrew

Relocating from London to Luxembourg

08/01/2020

Very good communication and follow-up…

 

Very good communication and follow-up of action items.
Negotiated successfully on our behalf.
Would recommend!

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Ebru

Relocating from Paris to Luxembourg

06/12/2019

The whole process was easy

 

The whole process was easy, well planned and comfortable.
Really liked and appreciated the coordinated process from submission of documents to appointment and procurement of the residence card.
Keep up the good work!

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Nikhil

Relocating from Austria to Luxembourg

08/11/2019

Totally the best relocation agency that assist you in everything. Highly recommended

Albert

Relocating from Austria to Luxembourg

21/10/2019

Sandrine was and continues to be simply fantastic, genuinely an expert in her field and a true asset to your organisation.

Robert

Relocating from UK to Luxembourg

16/09/2019

โ€‹Our consultant was helpful, pro-active and well prepared / professional

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Maria

Relocating from Germany to Luxembourg

09/09/2019

The immigration process was handled smoothly.

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They were always available for support and accessible to answer all queries.

Recommended!

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Abhinav

Relocating from Germany to Luxembourg

05/08/2019

Moving to Luxembourg had been really impossible without Sandrine and LuxRelo!


We are thrilled with how things came out, the understanding, the support and the outcome of it all. The knowledge and the continuous help and usefulness were impeccable!


We wish anyone to have Sandrine when coming to Luxembourg, we couldn't have done this move so smoothly without her. Warmest recommendations from us.

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Shauli

Relocating from Paris to Luxembourg

04/09/2019

A big thank you to Sandrine. She was absolutely fantastic and helped me every step of the process.

Salvatore

Relocating from London to Luxembourg

05/08/2019

Excellent Relocation Agent

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Our relocation agent was extremely helpful and knowledgeable. She always got back to us in good time. We would definitely recommend her.

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Claire

Relocating from USA to Luxembourg

22/07/2019

LuxRelo is trust worthy & reliable.

 

Special thanks to Mr. Stephane Compain & Sandrine Lapointe for their support & guidance, which made it smooth & comfortable to settle down in Luxembourg. Thanks once again for your support

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Shiv Karan

Relocating from India to Luxembourg

14/07/2019

Excellent relocation service to Luxembourg

 

Nice and friendly, the team at LuxRelo are all experts in the relocation processes and always do their best to find the best fit for your needs. I would definitely recommend them for anybody who wants to relocate to Luxembourg with peace of mind.

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Guillaume

Relocating from Dublin to Luxembourg

13/06/2019

Work Permit Renewal

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Communication was clear and efficient

Venus

Work Permit Renewal

02/06/2019

Very good support and consultancy

 

For what I needed to move to Luxembourg. Sandrine is very kind and explain me everything in a very detailed way.

Alice

Relocating from Italy to Luxembourg

25/05/2019

Perfect Home Search Experience

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Sandrine supported me with the home search. She understood quickly what I am looking for and enabled me to find the perfect apartment in just one day! She was then very helpful helping with the contractual details, exposing me the ins and outs.

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Katrin

Relocating from Finland to Luxembourg

25/03/2019

Relocation Life Saviors