Frequently Asked Questions

We do not offer job search or placement services. Once you have secured a job offer, we assist you with your work permit application.

To begin, you need a signed work contract from a Luxembourg-based company. Most openings are for skilled professionals.

Job openings are published on these platforms:

Work in LuxembourgMoovijobJobs.luMonsterIndeedAll Eyes on MeADEMEURESNextenJobs Made in LuxembourgJOBS LuxembourgJobs in Luxembourg

Yes.

You can come to Luxembourg for job interviews during a short stay. Once you have a job offer, the procedure is started from abroad: from your country of origin or residence, or a neighbouring country if Luxembourg is not represented there (guichet.public.lu).

A work permit cannot be applied for from Luxembourg.

No. Non-EU citizens must first secure a job with a company willing to hire them and provide a work contract.

Once you have a job contract, we can assist you with the work permit application.

The application is made from abroad, from your country of origin or residence (or a neighbouring country if Luxembourg is not represented there), and cannot be processed from Luxembourg.

It depends on your nationality and on the length of your stay.

For a visit of up to 90 days, check the official list of visa-exempt countries.

To live and work in Luxembourg for more than 90 days, nationals of countries outside the European Union (EU), the European Economic Area (EEA) and Switzerland need a long-stay visa (visa D). Since 1 October 2026, you apply for it before you travel, at the competent Luxembourg or Belgian embassy or consulate (mae.gouvernement.lu, page updated 06.10.2026).

The exact list can vary, but you’ll usually need a signed employment contract, a valid passport, CV, qualifications, and any supporting documents requested by the authorities. We guide you step by step and give you a clear checklist, so you know exactly what to prepare.

Yes, both. The procedures differ, and we run them separately: registration and residence formalities for EU nationals, work and residence permit applications for non-EU nationals. The relocation services that follow are the same.

No, and nobody can. The decision belongs to the Luxembourg authorities. What we control is the quality of the file we put in front of them.

We find out before submission, not after. That is the point of the document stage.

The main points:

The rental market is highly competitive, with demand often exceeding supply.

Agency fees are split equally between landlord and tenant (guichet.public.lu); the tenant's share is usually half a month's rent plus 17% VAT.

Landlords typically require tenants to earn at least three times the monthly rent.

The rental guarantee cannot exceed two months' rent (guichet.public.lu); it is usually a bank guarantee.

Yes. That is often the point: the employee has already started elsewhere.

We hold the check-out report. That is what a documented inspection is for.

Move management is a separate service. Ask for it in your proposal and we quote it on the declared value of the goods.

A relocation succeeds when the people involved are looked after. What working with us brings:

Personal service: we adapt our support to each person's situation and needs.

Employee well-being: an employee whose move is well organised settles in faster, at home and in your company.

Retention: employees who settle in well are more likely to stay with you.

Time saved: we handle the paperwork and the practical steps, so employees can start on their role sooner.

Each employee has one consultant from start to finish.

A LuxRelo relocation consultant organises your move to Luxembourg with you.

Our consultants are your single point of contact for every part of your move:

Practical help: temporary accommodation, long-term housing, and everyday services such as banking and healthcare.

Local knowledge: we explain local customs and procedures and help you find your way around Luxembourg.

Personal support: we answer your questions and concerns as they come up, based on your needs and preferences.

You keep the same contact for the whole relocation, so your new life in Luxembourg starts sooner.

Temporary accommodation, home search, administrative procedures, settling-in support, orientation and guided tours, school and crèche search, move management, spousal assistance and departure assistance. Companies with a corporate account can combine them in a package; private clients take them one by one.

Choosing a relocation company is a significant decision. What you can check before you decide:

Client feedback: watch our clients' video testimonials (https://www.youtube.com/playlist?list=PL9cIH5ZqMObLSQRsSjLwZcUPCMZ9f8cXo) and read their Trustpilot reviews (https://www.trustpilot.com/review/www.luxrelo.lu).

Adapted to you: we adapt our services to your situation and needs.

Local knowledge: our consultants are experienced and know Luxembourg and its procedures well.

Quality: we keep improving our services.

First contact: tell us about your situation and we tell you how we can help.

We answer within 12 hours for HR teams and within 24 hours for private individuals.

Yes.

You can follow us on:

- LinkedIn (https://www.linkedin.com/company/luxrelo/)

- Facebook (https://www.facebook.com/luxrelo)

- Instagram (https://www.instagram.com/luxrelo/)

- YouTube (https://www.youtube.com/@LuxRelo)

- TikTok (https://www.tiktok.com/@luxrelo)

It depends on who you are.

Companies and HR Teams: a first call to map the assignment, the population concerned and your relocation policy. We then send a written proposal covering scope, timeline and price. Nothing starts before you have approved it.

Private individuals: a first call of fifteen minutes, free of charge. Beyond that first call, consultancy is charged at 350.00 EUR including VAT. You receive a written quote before any work begins.

Within 12 hours on working days for HR teams, and within 24 hours for private individuals.

LuxRelo has been operating in Luxembourg since 2016 and has handled more than 1'000 Luxembourg work permit applications.

English and French. If a file needs another language, we say so rather than improvise.

For private clients, one service at a time: there is no package, you take what you need and nothing else. Companies with a corporate account can choose a package.

One consultant, by name, from start to finish. You will not have to explain your situation twice.

Yes. Nothing forces you to decide everything at once.

Yes. We help you arrange temporary accommodation, so you have a comfortable place to stay while you search for your long-term home. You then have time to attend viewings and get to know the neighbourhoods.

Yes. We help families search for a school or crèche and explain the options available in Luxembourg, so the move works for the whole family.

Before anything else. Ahead of the housing search, and well ahead of the arrival. School places are the constraint that sets the rest of the timeline.

It depends on the children's age, languages and schooling history. That is what the needs analysis is for, and we have no incentive to push either way.

We can support you with post-arrival steps such as town hall registration, social security setup and other local procedures. We help you stay organised and keep the process moving, so you have time to settle in.

Yes, and many try. The cost is usually several weeks and two or three avoidable mistakes.

No. A good number of our clients arrive first and ask for help afterwards, once the paperwork starts piling up.

For now, we only accept wire transfers. If you are arranging relocation support for employees or a company move, we agree the invoicing arrangements with you when you start working with us.

Yes. Spouses and children are part of every assignment we handle. That includes school and crèche search, administrative registration for each family member, and settling-in support for the whole household.

Yes. That is our core business. We act as your on-the-ground partner in Luxembourg: work permits and residence permits, housing search, administrative procedures, schools and settling-in support. Each employee has one named specialist, and we work within your relocation policy and budget.

A named consultant, from the first call to the last step. Not a queue, not a ticket number. Your HR team has the same single point of contact.

Yes. Every file is tracked on our platform, and your HR team sees its status without having to ask.

Every proposal lists the services selected and their price, agreed before the assignment starts. No open-ended hourly billing.

Yes. Each employee keeps a named consultant, and your HR team keeps one contact for the whole group.

Yes. Bringing employees to Luxembourg from abroad is the core of our work, whatever the country they come from. Cross-border commuter arrangements are a separate matter and not a service we offer.

A needs analysis, a shortlist matched to your budget and commute, accompanied viewings, negotiation with the landlord or agency, and the lease reviewed clause by clause before signature. We also handle the inventory, the deposit and the utility connections.

Additional days can be added, at an extra cost, and we say so before, not after.

You can also continue the search on your own. Once you have found a home you like, we pick up where we left off.

We do not guarantee that a home will be found: liking a home is a personal decision that depends on each person, and also on the budget.

Yes. Every clause, before signature.

Yes. The unaccompanied format exists for exactly that.